Oracle

• Improved analysis capabilities and reduced time to complete variance analysis
• Better controls and enhanced SOX 302 compliance
• Reduced closing cycle time by one day and file 10Q 36 hours after earnings release

• Providing a customized agent interface for Global Order Capture (GOC) to increase ease-of-use and productivity of call center and distribution center order taking process to accommodate 15,000 orders a day
• Delivering quantifiable reduction in Order Entry time compared with vanilla Order Management functionality
• Providing a relatively quick and flexible process for Order Capture enhancements and modifications

• Becoming a truly global organization
• Managing growth
• Integrating supply and demand
• Increasing velocity of the supply chain
• Consolidating local manufacturing systems

• Utilizing a blend of client ITPM and Infosys' Intrak methodology through PEBT (Package Enabled Business Transformation) approach to implement single global instance for businesses
• Standardizing and enforcing global processes for common manufacturing strategies in CTO, ETO and MTS
• Implementing supplier portal and processes for seamless communication and e-Commerce capabilities

• Enhanced visibility across the supply chain
• Seamless communication with suppliers and customers
• Streamlining of warehouse operations

• Disparate processes followed by various businesses meant that implementation of these processes led to replication of UI components (views and applets) for each of these processes (redundant objects were never decommissioned or reused)
• Interfaces were not optimally implemented (often overly complex and highly customized)
• Error and exception handling was inconsistent and/or non-existent

• Enterprise Information Integration (EII) or Enterprise Application Integration (EAI) technologies used to federate and synchronize systems and data have evolved - the basis of this move from basic batch and API-based integration for point-to-point integration between applications to message-based platforms.
• Complex EII and EAI technologies have added to the architectural complexity of business and perpetuate problems with point-to-point integration. One of the root causes is data tightly coupled to applications and business processes. The data is not managed by a single, independent resource to capture the complete and current enterprise understanding of the customer, product, account or supplier.
• The key to success will be to enable changed business processes that can be orchestrated on a scalable and managed platform. There will be more emphasis on business entity modeling with standard execution interfaces, for orchestration on a SOA platform.
• Oracle Application Integration Architecture (AIA) will be an excellent platform to act as a reference architecture for customers embarking on the SOA journey
• Oracle AIA articulates two fundamental areas: The need for a clean, easy to use object services layer in the form of the foundation pack and pre-built processes in the form of PIPs

• Legacy business processes and systems failed to provide scalability and optimal performance
• Excessive manual data entry and limited process automation led to manual intervention being required for the application
• The mismatch between existing capabilities and process requirements for the new product led to an increase in cycle time of quoting process, and deteriorating customer experience

• Provided an alternative to Siebel Product Configurator for bulk customization of products
• Redefined and developed pricing interfaces to allow multi-tasking and batch background processing
• Enabled scenario modeling for sales users with versioning capabilities
• Quick Quoting solution enabled users to enter less data and made more data driven
• Enabled bulk import and export for various entities

• Enabled partners to perform multiple operations from a single location
• Ensured partner productivity and better user experience using a non-linear user interface
• Optimization of Quote-to-Order business flow and cycle time reduction

• Analyze: As-is landscape assessment and migration roadmap definition
• Adopt: Setting up Oracle FMW infrastructure and shared services components
• Migrate: Migration of existing integration solution to Oracle FMW

• The phased approach enables easier mitigation of risk associated with the changes made to an enterprise IT infrastructure
• Outcomes of utilizing the assessment tool and evaluation matrix enables early identification of issues and gaps, and also provides a mitigation plan
• Pre-built components for shared services framework, guidelines and templates accelerate the migration process significantly and provide robust infrastructure for migration

Chandra Shekhar Kakal, Senior VP & Global Head, Enterprise Solutions, Infosys, speaks at the session