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Leading Aluminum Producer Leverages Finance and Administration Business Process Outsourcing

 

The Client
The client is the world's leading producer of primary aluminum, fabricated aluminum, and alumina. It is a multi-billion dollar company and is a champion in reporting financial results by publishing it very quickly after the closing date.

 

Business Need
Faced with significant pressure to maintain/grow the bottom-line (fluctuating profits over past few years posing a challenge for growth) there was a requirement to cut the cost drastically. Management has set aggressive target for time-bound cost containment.

 

Key Challenges
Due to the aggressive target for cost reduction, there was a need to complete the transition within a short time. The volume of data was considerable. There were around 1.8 million AP invoices per annum with a vendor base of around 30,000. The AR invoices volume was close to 85,000. This meant setting of a large team and training them in a very short time.

 

Infosys' Solution
For the Accounts Payable services were provided in the following area

  • Invoice processing
  1. PO Based invoices
  2. Non PO invoices
  3. Emergency invoices
  4. Recurring payments
  • Post payment activities
  1. Void checks
  • Adjustments
  1. Debit/Credit memos
  • Vendor reconciliation/ inquiries
  • Generating 1099 reports
  • MIS activities on AP

For the Accounts Receivables, following areas were covered

  • Receipts processing
  1. Applying receipts to invoices
  2. Follow up on outstanding items (missing information etc)
  3. Report on unapplied receipts
  • Adjustments
  1. Write offs - small amounts
  2. Debit/Credit memos
  • Customer reconciliation/inquiries
  • MIS on receivables
  1. Ageing report on outstanding etc.

Multiple shifts solution was recommended to reduce the cycle time.

 

Business Value
Outsourcing the F&A activities resulted in immediate cost benefit up to a whopping 40-50%. This was vital to keep the costs down and thereby increasing the bottom-line of the company. With the reduction in cost, the process performance was also improved. The productivity improvement was 5% p.a. and a two-fold increase in processing cycle time by employing multiple work shifts. Better stakeholder service levels were achieved through manpower quality arbitrage.

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