Internet, a key Distribution Channel for Investment: Survey

The rich are not only getting richer, they are joined by the 'mass affluent', the fastest growing segment of customers in the wealth management sector. This is one of the findings of the Infosys-Datamonitor Wealth Management survey of the Top 50 wealth management companies in the United States.

 

The survey examined the business and technology trends, priorities and investment strategies of wealth managers in the US. The key findings of the survey include:

• Self-driven investing is making the Internet an important distribution channel. Wealth managers are getting online to communicate better through Web 2.0 applications. They are using the Internet to access timely and relevant information, an imperative in a rapidly changing business environment
• The "mass affluent" segment will register the highest growth in the near future. This growth will be driven by higher volumes and lower asset sizes. Wealth managers must provide high-quality self-service mechanisms to cater to these customers
• Regulatory compliance is now a business priority. Companies are developing "holistic" compliance management strategies. They are using their existing technology for more than one compliance initiative
• Wealth managers are streamlining and accelerating the process of origination. An emerging trend is the automation and centralization of point-of-sale applications led by consolidation of 'account opening' and 'account view'

 

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