Risk Mitigation

At Infosys, a detailed plan for risk identification, monitoring and mitigation is a part of project planning. It covers risk identification, prioritization and mitigation options. Our business continuity plans are focused on:

 

Infrastructure

• Well-defined Business Continuity and Disaster Recovery Plans at organization and client level
• Global de-risked development centers
• State-of-the-art fail-safe network connectivity with multiple fall-back options
• Interoperability to ensure seamless relocation
• Locations far away from potentially conflict-ridden zones
• Fully equipped Offsite Disaster Recovery Facility in Mauritius

 

Security

• Stringent physical security and network security
• Secure Human Resources practices
• Regular external audits to ensure compliance and cover blind spots

 

Confidentiality and Privacy

• Access restrictions and controls for all Information Assets
• Context-dependent security measures including physical isolation of projects, if needed
• Legal agreements with employees to ensure compliance
• Agreements under relevant jurisdiction for the client

 

People

• Built-in redundancies for key personnel
• Back-up of project artifacts and experiential repositories

Infosys undertook an organization-wide Risk Self-Identification (RSI) exercise. It covered all business units, verticals, service offerings, support groups and subsidiaries. The results offered a deeper, more diverse and quantified feedback on risks. The results of the RSI were collated and categorized and the probability and impact-magnitude assessment was completed. Using the Basic Risk Inventory, we identified primary risk categories that form the Infosys enterprise-wide Risk Management (IRM) framework. This enables us to address actual and potential risk events in a systematic manner.

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