Global Sourcing
Global Delivery Model
Program Management
Infosys’ project management processes are aided by practices in line with the SEI CMM Level 5. These processes address key aspects of a project across the project life cycle, including:
- Project planning
- Project monitoring, reporting procedure and review mechanisms
- Project risk management
- Configuration management
- Change management
- Issue escalation and resolution
- Intra-engagement communication with client managers
At the outset of every engagement, Infosys' robust project planning and estimation processes delineate all aspects of the project, including:
- Project profile
- Project processes related to life-cycle, change management, requirements traceability, process tailoring, etc.
- Deliverables and effort estimates
- Goals and milestones
- Project tracking: Tasks, issues, quality, client feedback, reviews, reporting, escalation
- Defect estimates and defect prevention
- Project team roles, skills, key personnel, training
- Risks and mitigation plan
Our project management and project quality processes are strengthened by the use of a variety of custom-built as well as third party tools, which help us manage the complexities of the Global Delivery Model (GDM).
News
BT and Infosys Technologies Awarded National Outsourcing Association's Innovative Outsourcing Project of the Year
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Blogs
Outsourcing' and 'Offshoring' are passé. True, they had distinct identities several years ago, when the world was still a little round. The world became flat. The boundaries blurred. So why do we still use these terms? Discuss
In the News
Sourcing at your fingertips:Global Sourcing Essentials
Everything you wanted to know about global sourcing, in five easy parts.
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