Metrics and Measurements
Infosys helps you address the following questions:
- Are you experiencing uncertainty in the transformation that new patterns of global sourcing practices are bringing to your industry?
- Are you unsure about how to evaluate the risks involved with sending some of your processes and functions elsewhere?
- Are you struggling between joining the bandwagon (like your competition) and striking out on your own?
Keeping your objectives in mind, we have developed tools and programs to help you assess the advantages of global sourcing. Our Corporate Performance Management program uses metrics to execute strategy. This program builds a strong connection between strategic vision and operational excellence.
We have also built a Balanced Scorecard program that uses a metrics-based approach to demonstrate the business value of sourcing. Using this approach, management objectives can be aligned with IT goals for greater effectiveness in operations. Our teams identify areas where alignment is needed and facilitate the development of the Balanced Scorecard.