They believe collaboration breaks down 'information silos' created by a geographically dispersed and mobile workforce, customer base and network of partners. As technology enables companies to connect people, processes and information in a contextual manner to facilitate collaboration, companies must adopt a role-based approach that delivers unified workbenches with embedded information or communication capabilities.
Balaji and Manish cite the success story of a leading pharmaceutical company that enabled collaboration to accelerate development of new drugs. The company partnered with Microsoft and Infosys to develop an Office Business Application. The application helped scientists screen databases and view the results in a contextual, multi-dimensional display. It eliminated redundant research, reduced the drug discovery lifecycle and resulted in faster innovation.
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