Daimler AG Merges Disparate Processes and IT Systems

Daimler AG, one of the world's leading luxury automobile manufacturers, has a complex supply chain between its factories and customers. The company required a comprehensive solution that merged processes and disparate IT systems... into a single solution across geographies and markets. Infosys' solution enables dealers to select options and fittings and calculate vehicle prices at the preliminary order level. In addition, it ensures compliance with specific country regulatory requirements.

Oracle Implementation for a Global Electronics Conglomerate

With a revenue base of over US$ 1 billion, the client is the North American subsidiary of a global electronics conglomerate that manufactures and markets semiconductors, display devices and storage devices. To stay ahead of the competition,... the company needed to revamp its business processes and integrate its diverse technology platforms. It achieved this in a record time of 18 months by implementing a robust, scalable, flexible and highly configurable Oracle Applications R11.0.3 solution.

Global PeopleSoft HRMS Upgrade

A large footwear retailer sought to upgrade its existing PeopleSoft Human Resource Management System (HRMS) to a new web-enabled version. Infosys enabled a smooth upgrade, resulting in a transformation of the company's... global operations and employee skills.

Crunching Enterprise Resource Planning (ERP) Deployment Schedules

A large United States-based insurance firm was challenged by the drawbacks of two-tier architecture and wanted to migrate to a web-enabled four-tier architecture. Infosys deployed select modules of PeopleSoft 8.4, and delivered an... all-encompassing solution within 11 months. The solution reduced total cost of ownership (TCO) and resulted in client savings of over US$ 1.2 million.

Oracle Application Maintenance and Support for a World Leader in Networking

A global leader in networking for the Internet and end-to-end networking solutions had complex applications from a support perspective. The applications portfolio included Ariba, Clarify and custom-built applications with multiple production... instances of Oracle Financials supporting more than 50 countries. Infosys' support engagement brought down the total cost of ownership providing predictable service levels to the customer.

Global Shared Support Services for Subsidiaries of a Global Conglomerate

The Global Shared Support Service model adopted by a global conglomerate combined technology and engineering to provide innovative solutions for its customers in a wide range of industrial, commercial and consumer markets. This model... provided the group companies with a flexible and scalable support organization. The support organization shared across group companies provided benefits of knowledge sharing, improved resource management and addressed the issues related to scalability of support teams. Supply Chain Management

Demand Planning and Diagnostics for an Office Products Major

Infosys partnered with a world-famous brand for office products and self-adhesive base material in an initiative to enhance performance of the extant implementation of i2's Demand Planning tool and to tune up their forecasting systems.

Enabling Enterprise Effectiveness for a Retailer through Yantra Implementation

America's leading general merchandise retailer needed a system that would track and coordinate all sales activities across sales and fulfillment channels of its increasingly complex enterprise. Infosys developed a solution around the... Yantra Distributed Order Management (DOM) system along with Inventory Synchronization. The client realized benefits in customer service, sales and profits.

Fortune 100 Food Products Company Optimizes Supply Chain

A Fortune 100 food products marketing and distribution company in North America wanted to streamline its supply chain for increased efficiency in redistributing products. Infosys implemented an Enterprise Application Integration... platform and leveraged the WebSphere Business Integration suite of products to optimize the supply chain. Customer Relationship Management

Global Implementation of Siebel CRM solutions

A leading Australian telecom and information services major engaged Infosys to revitalize its Customer Relationship Management (CRM) platform. Infosys implemented Siebel e-communications across the organization through the... Global Delivery Model, resulting in cost advantages and faster project completion.

Optimizing the Field Force: Service Territory Management

Companies are targeting CRM as the key differentiator to promote their business because a high level of customer satisfaction is key to the success of a service provider. Consumer-driven companies are automating their mobile... workforce to reduce response time, increase first-call effectiveness and retain customers. Enterprise Application Integration

An End-to-end EAI Implementation for a Large North American Retailer

An end-to-end EAI implementation requires an enterprise architecture framework to ensure consistent development of EAI infrastructure across the enterprise. Infosys' engagement with a large North American retailer outlines the various... steps, key challenges and strategies to overcome them.

Reducing a Telecom Giant's IT Budget Through an Effective EAI Strategy

Australia's leading telecom service provider wanted to base its future IT integration on EAI to ensure easy interoperability between its 2,000-plus heterogeneous applications. The company partnered with Infosys to revamp its Enterprise Application... Integration (EAI) strategy. The client wanted to halve its US$ 980 million annual IT budget within three years. Human Capital Management

Outsourcing Provides Competitive Advantage and Service Flexibility to HR Benefits Administration

An International Service Center initiative, with the vision of providing the highest quality services to its customers, enabled a US-based information management services provider to maintain its leadership status.

Telenet Streamlines HR Processes and Improves HR-Readiness

Telenet, a leading telecom company in Belgium, provides broadband Internet, multimedia, fixed-line telephony and TV services. The company sought to integrate multiple systems to sustain its growth strategy and address Belgium-specific statutory... needs with minimal costs. Infosys' solution integrated its HR system with the existing Oracle Financial modules.

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