BPO Services
Offerings
Retail offerings
Retailers have to address challenges both in the internal and external environment:
- In-store challenges
Retailers are challenged by non-standard processes resulting in a high degree of fragmentation. In addition, costly store processes are caused by inefficient labor management, stock-outs and shrinkages.
- Customer challenges
Retail companies have to manage changing customer preferences and the pressure to deliver better value to customers.
- Technological challenges
Retailers have to deal with disparate systems and applications, limited integration and consolidated infrastructure.
- External challenges
Retailers face challenges such as high seasonality in business, intense competition, variable/local regional spending power and suppliers' pressure on margins.
Infosys BPO has a wide range of retail solutions:
- Industry-specific offerings
Media Mentions
Fortune ranks Infosys 10 among Top Companies for Leaders 2007
More Press releases
FAO Today: Infosys BPO is an "industry leader" More In the News
Sourcing at your fingertips:Global Sourcing Essentials
Everything you wanted to know about global sourcing, in five easy parts.
Download your copy
