BPO Services
Beyond cost arbitrage: transformation outsourcing
Several companies have moved beyond cost arbitrage to deliver Business Transformation Outsourcing (BTO). Globalservicesmedia.com highlights Infosys BPO as a leading player in this segment.
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FAO Today: Infosys BPO is an “industry leader”
FAO Today magazine honored Infosys BPO with the 'Provider of the Year' award. Elliot Clark, CEO, FAO Today, attributed Infosys BPO's meteoric growth to its "innovative go-to-market strategy, aggressive deal structures and phenomenal service."
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Infosys BPO receives COPC® 2000 CSP certification
Infosys BPO attained COPC® 2000 CSP Standard Version 4.1 certification for selected client programs in the telecom order entry and order validation processes.More
Infosys sponsors Hackett Group's Best Practices Conference
Infosys is the marquis sponsor of the Conference on operational excellence. The conference will discuss the use of metrics-based programs for better decision-making among senior executives.More
Knowledge Services for business transformation
Global clients are partnering with Infosys BPO for its robust Knowledge Process Outsourcing (KPO) services. The company has added depth to its offerings and serves clients from its global delivery centers.More
Infosys BPO has moved up the value chain: Total Telecom
Total Telecom puts the spotlight on Infosys BPO for effecting business transformation for clients by leveraging analytics and not merely by cutting costs.More
A Case for Business Transformation Outsourcing
Beyond the hype about transformation, real work is being delivered, says Imrana Khan in an article in www.globalservicesmedia.com
. A telecom equipment provider improved inventory accuracy by 25% with approximately $7.9 million...
*The article has been republished with the permission of Global Services.
Why Business Process Outsourcing will Grow in Europe
Europe is an emerging market for Business Process Outsourcing (BPO), says Michel de Zeeuw, Vice President and Executive Client Partner and Member of Infosys BPO Executive Committee. He believes that companies in Europe ...BPO Providers as Trusted Transformation Partners
In a flattening world, BPO customers seek enhanced value and better efficiencies. To meet these demands, BPO service providers must move beyond process improvement and position themselves as transformational partners. In this...Effecting a Turnaround for the Mortgage Industry through Outsourcing
In this white paper, Infosys’ expert analyzes the challenges of the mortgage industry in the United States. He demonstrates how an outsourcing framework that combines technology, process and scale capabilities can help lenders compete effectively.Download (Requires registration)
Enabling Variable Capacities for P&C Insurers through Sourcing
Property and Casualty insurers can grow by adopting a sourcing strategy that adds capacities and capabilities. Infosys’ expert believes that loss of operational control and customer dissatisfaction can be addressed by business processes...Outsourcing Knowledge-oriented Processes in Shipping & Logistics
Global shipping and logistics firms must partner with a trusted outsourcing partner who has the right mix of expertise in processes, technology and people. They must look for outsourcing solutions that go beyond cost arbitrage...'Flat World enhances innovation'
N.R. Narayana Murthy, Chairman & Chief Mentor, Infosys delivered the keynote speech at the inauguration of the Dell Distinguished Lecture Series at the University of Texas, Austin.'Outsourcing Outsourcing - The world is flatter than you think'
In September, a New York Times article described how companies like Infosys are having many American graduates fly in for six months of training in Bangalore followed by assignment options anywhere in the world, including...'The report of my death was an exaggeration'
So wrote Mark Twain after learning that a reporter was sent to investigate whether he had died. This quote came to mind upon reading the latest in a recent spate of articles predicting the decline of India as the leading global sourcing destination.'You can't run companies the old-fashioned way anymore'
Infosys Co-Chairman Nandan Nilekani believes that globally companies are going through a new challenge. "This challenge, in some sense, is similar to what companies went through a hundred years ago. It is a combination...Media Mentions
Fortune ranks Infosys 10 among Top Companies for Leaders 2007
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FAO Today: Infosys BPO is an "industry leader" More In the News
Sourcing at your fingertips:Global Sourcing Essentials
Everything you wanted to know about global sourcing, in five easy parts.
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